top of page

Commonly Asked Questions

Do you do custom and/or personalised Orders?

We love creating one off specials so please contact me with your idea for more info

​

How much is delivery or can I collect?

Delivery within the UK is £3.95, generally items are sent via Royal mail 2nd class. For the large pieces of furniture/tables etc is typically £99. Alternatively your welcome to collect from my Workshop in Stoke Golding (by pre-arrangement only) simple choose your preferred option and checkout.

​

** IMPORTANT INFORMATION FOR NORTHERN IRELAND CUSTOMERS **
Due to the new GPSR legislation (General Product Safety Regulations) which came into force on 13th December 2024, I have unfortunately had to take the decision to suspend shipping to Northern Ireland.
Due to the high cost of appointing a representative in the EU, and the complex paperwork involved, this is the only option I have at the moment.
I hope I will be able to open up orders to my lovely NI customers again soon.
Thank You for your patience and understanding

I haven’t received my order, can I get a refund?

Replacements/refunds are issued if your item doesn’t arrive and is classified as lost. As per Royal Mail policies this is 10 working days after expected delivery date for UK orders and 30 working days for overseas orders

Am I able to return to an item?

If you change your mind, let me know within 14 days of delivery and 
Dispatch items back to me within 30 days of delivery. Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Special order, personalised or made to order are excluded from returns.

Can you help me with what size stand I need?

How is my item packaged for delivery?

Wooden Stand for displaying 150mm diameter circular glass piece held with clamps.

Handmade to order in my small Leicestershire workshop the stands are made from Prime quality kiln dried Oak.

The ‘clamp’ can hold pieces between 5mm and 8mm and is simply adjusted using a screwdriver(not included) to tighten. 

Each stand has been sanded and finished with a hard wearing oil.

The oak base is approx .

Price is one for stand. 

Any questions please ask

Yes I can offer suggested guidance however there's such a wide range of glass stands all of which all have varying limitations on the size of glass art that than can be displayed. Factors such as the Length, width, thickness, distribution, surface the stands is displayed upon, draft etc will all effect our products maximum, height, thickness, and weight they can safely bare, so it is difficult to give a maximum size for each stand. 

Ultimately the responsibility is with your self to ensure your workpiece is secure before displaying. Please use your own judgement as Boo Star Wood can not be held responsible.

Do you offer bulk discount on your glass stands?

Where ever possible we look to recycle and reuse packaging materials. Cardboard boxes, bubble wrap etc are all kept from deliveries we receive and used to ensure your items are received in the excellent condition that they are in intended

Yes, we have automatic bulk discount setup, so the more stands you choose the greater the saving. Best of all you can mix and match stands

10 stands - 10% saving

25 stands - 15% saving

50 stands -  25% saving

We work with a large number of glass artists and teachers tailoring our stands to their needs. If you have a bespoke request or would like the stands in an alternative way please do get in touch with your requirements for more details.

©2021 by BooStarWood. Proudly created with Wix.com

bottom of page